We will exchange a product if it is returned to us within 7 days of being received by you, unopened and unused, with original packaging and labels, however, only if you notify us of your decision to exchange the product within 2 days of it being received by you. We do not give a refund for a product if you simply change your mind or make a wrong decision. We will give you a refund if a product is damaged or faulty, does not match its sample or description, or if we are otherwise required to do so by law.